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ONLINE
CASE #1:
Manufacturer Of A Leading Brand Of Ice Cream
Situation:
- Determine consumer purchasing intentions for current products and reactions
to proposed co-branded products. The difficulty -- the co-branded product
didn't yet exist, but needed to be shown to respondents.
Solution:
- Develop electronic graphics for the proposed products ... thus saving
time and money on traditional mock ups and delivery of actual samples
to respondents.

ONLINE
CASE #2:
Major Financial Magazine
Situation:
- Measure how and why Americans are investing in relation to the ups and
downs of the financial markets.
Solution:
- Tie each set of daily research results to the rise and fall of the markets.
- Modify the questionnaire "on the fly" to adjust for major changes in
the Dow, NASDAQ, etc.

ONLINE
CASE #3:
Major Music Award Organization
Situation:
- To be eligible for an awards program, elementary schools first needed
to go online and apply anonymously, then return later to review and complete
their questionnaires. The anonymous approach required giving respondents
a log-in and password before starting the survey.
Solution:
- Develop a protocol that automatically assigned a log-in and password
after respondents completed the first page of the survey. This allowed
them to leave the survey and come back later to review/complete their
questionnaires.

ONLINE
CASE #4:
Personal Computer Manufacturer & Weekly Business Magazine
Situation:
- The launch ad of a campaign was completed on a Friday. But the manufacturer
wanted buyer feedback before giving their final approval to start running
the ad three days later, on Monday.
Solution:
- The study was put online and ad testing began within three hours of
receiving it on Friday.
- The survey was closed and data reported to the client at noon on Monday.
- Top-line data was made available in real-time via the Internet.

ONLINE
CASE #5:
Consumer Magazine Panel: Trend Data From The Teenage Market
Situation:
- It was felt that an extremely lengthy questionnaire would generate respondent
fatigue.
Solution:
- Create groups of rotating questions, providing a balanced response among
all market segments studied.

ONLINE
CASE #6:
Consumer/B-to-B Publisher Of 80+ Magazines
Situation:
- The client wished to field a study to the audiences of 80 different
publications. Each version needed to be branded for that publication and
include its unique URL. Data across all publications had to be combined
and available for real-time reporting.
Solution:
- Report all data to one central location while maintaining each publication's
brand and unique results.

  

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